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Employee Spotlight: Lucas Pollitzer


Lucas PollitzerLucas pollitzer

Property Valuation specialist at TÜV SÜD america

#FutureInYourHands – This motto properly describes how TÜV SÜD empowers its employees. It’s best to hear from TÜV SÜD executives and staff members what their personal experiences are working for TÜV SÜD.

Can you discuss your role within TÜV SÜD?
I am a Property Valuation Specialist of the Property Valuation service offered by TÜV SÜD Global Risk Consultants (GRC). The property value is needed to transfer the risk through property insurance coverage. Most of the policies are replacement costs, meaning we will find the replacement cost new for whatever is located on-site. In this role, I help conduct real and personal property valuations for insurance purposes and I have been in this position at TÜV SÜD for just over two years.

Why did you choose to pursue this career path?
I have been in this business for more than 15 years, working for different consulting firms in Argentina, and for one of the largest insurance Brokers. My degree is in Industrial Engineering, so I entered the industry from a production equipment risks and cost perspective. I started as a Risk Analyst and then transitioned to conducting valuations of assets. What I like most about my career path is the wide spectrum of processes and facility types that I come across. Every industry needs a proper valuation of their assets. I worked on assignments in the oil and gas industry, energy generation and distribution, chemical plants, several different types of manufacturing facilities, as well as in the services and hospitality industry. I really enjoy the work that I do.

What do you enjoy most about your role?
I enjoy learning about our client’s processes, like the functions and types of different assets. Most of our assignments include site surveys, where I get the opportunity to travel and meet new people. My job requires a lot of interaction with many people, as it’s the user who knows best what kind of replacement they would use if and when needed. As a consultant, I must analyze the alternatives and determine the value that provides the best level of coverage for the assets. 

Are there any challenges you've faced during your career that have taught you important lessons?
I would say that every assignment has some challenges, sometimes it’s the lack of information on certain pieces of equipment. Perhaps the most important lesson I’ve learned over time is the need to be patient and carefully explain the purpose of the valuation to the site personnel and make it as easy as possible for them to understand. In general, we are hired by the risk management, but we often interact with production, maintenance or engineering. The people on-site have their own obligations and our site visit and information requirements mean extra work for them, so it’s important to know how to ask the right questions to get the answers you need.

How have you had to adjust your responsibilities due to the COVID-19 pandemic?
We usually conduct site services, so it’s been quite an adjustment to adopt a new way of performing services. However, I think we are doing the best we can remotely. We’ve also been able to gradually transition back to allowing a select few to conduct on-site visits in certain areas. We’ve been adhering to CDC guidelines by wearing masks, social distancing and maintaining diligent hygiene practices.


Do you think current events will impact the future of the industry?
Right now, when we conduct a site survey it’s usually with a limited number of people and we hold meetings for about 30 minutes. I believe in the near future we will continue to use masks and maintain distance. The only aspect of this role that has experienced a significant amount of change is the way we travel, but I am confident this will eventually go back to normal.

When not working, how do you spend your spare time?
I spend a lot of time playing with my three-year-old son. I also enjoy exercising, as well as going to the beach. In the winter, I like to go skiing.

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