Meet and exceed customers' expectations by ensuring the quality of your products and services
Increasing operational transparency, improving processes, sustainably enhancing customer satisfaction, reducing rates of defects and rejects – the list of arguments for operating a certified quality management system is a long one. Business and industry have come to share this understanding over time, turning QM into a clear must-have. An ISO 9001 certificate has today become a basic requirement of many customers across all industries. The standard itself has undergone repeated revisions with the International Standards Organization (ISO), aligning it to the latest developments in society, business, and industry and adapting it to new conditions.
The ISO 9001 Quality Management System (QMS) is the world’s most popular quality management standard, with over one million certified organizations in 180 countries worldwide. ISO 9001 provides a quality management framework that companies can use to ensure the quality of their products and services is consistent. Many enterprise buyers and retailers require their suppliers to be ISO 9001 certified in order to minimize their risk of purchasing a poor product or service.
The 5th revision of the ISO 9001 standard, which applies at present, was published on September 15, 2015. Its “High Level Structure,” which has been adopted for all “major” management system standards, makes the ISO 9001:2015 easy to use as basis of an integrated management system. The standard places greater emphasis on the context of the organization, interested parties, the risk-based approach, and the handling of knowledge. It gives considerably greater responsibility for the management system to the board of management or “top management,” and focuses more closely on the topic of services.
Benefits of obtaining ISO 9001 certification:
Before you can initiate the certification process, your organization will need to implement a quality management system according to ISO 9001 requirements and its effectiveness must be thoroughly documented.
For the certification process itself, the following steps have been established:
TÜV SÜD is a leading provider of management systems solutions, having issued tens of thousands of management systems certificates to businesses of all sizes across the globe. Our dedicated global team of experienced auditors help you explore the possibility of integrating your ISO 9001 certification initiative with other management systems. We can also act as a one-stop provider for all your management system certification needs by offering integrated management system services.
In addition to offering comprehensive evaluations and reports, we can provide you with our TÜV SÜD certification mark, which is globally recognized and synonymous with quality and safety.
A comprehensive guideline to ISO 9001:2015.
Learn more about the ISO 9001:2015 revision.
Get clarity on identifying the context and interested parties according to ISO 9001:2015
Discover how ISO 9001 can help manufacturers increase efficiency and improve quality
Understand the importance of quality management for aerospace manufacturers and suppliers
Discover the similarities and differences between the two standards
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